Privacy Policy
Effective Date: 20/3/2024 Last Updated: 10/3/2024
1. Introduction & Scope
Priority Healthcare Staffing Solutions ("Company," "we," "us," or "our") is committed to protecting the privacy and security of all individuals who interact with our website, services, and platforms. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at [www.priorityhealthcarestaffing.com] or use any of our staffing services, employer portals, or candidate application systems.
This policy applies to:
-
Healthcare facilities and employers who submit staffing requests through our website
-
Healthcare professionals and job seekers who apply through our Careers portal
-
General visitors to our website
-
Any individual whose personal or professional information is submitted to us in connection with our staffing services
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our website and services immediately.
2. Information We Collect
We collect information in two ways — information you provide directly to us and information collected automatically when you use our website.
Information You Provide Directly:
For Healthcare Facilities & Employers:
-
Facility name, type, and address
-
Contact person's name, phone number, and email address
-
Staffing request details including position type, shift details, urgency level, and number of staff needed
-
Any additional notes or special requirements submitted through our request forms
For Healthcare Professionals & Job Seekers:
-
Full name, phone number, email address, and home address
-
Professional license type and license number
-
Years of experience, preferred shift, availability, and desired pay rate
-
Uploaded documents including resume/CV, professional license, CPR/BLS certification, background check documentation, immunization records, TB test results, and government-issued photo ID
For General Website Visitors:
-
Name and email address if submitted through a contact or enquiry form
-
Any information voluntarily provided through our live chat or AI assistant feature
For General Website Visitors:
-
IP address and browser type
-
Pages visited and time spent on our website
-
Referring website or search engine
-
Device type and operating system
-
Cookies and similar tracking technologies (see our Cookie Policy for more detail)
3. How We Use Your Information
Priority Healthcare Staffing Solutions uses the information we collect for the following purposes:
-
To process and fulfill staffing requests from healthcare facilities and employer partners
-
To review and process job applications from healthcare professionals seeking placement
-
To verify credentials and conduct compliance checks in line with our credentialing standards
-
To communicate with you regarding your staffing request, application status, placement opportunities, or account activity
-
To send automated confirmation emails and service-related notifications
-
To improve our website and services based on how users interact with our platform
-
To comply with legal and regulatory obligations applicable to healthcare staffing agencies operating in Maryland
-
To protect the safety and interests of our facility partners, placed professionals, and the patients they serve
-
To respond to enquiries submitted through our contact forms or live chat
Priority Healthcare Staffing Solutions uses the information we collect for the following purposes:
4. HIPAA-Conscious Data Handling Practices
Priority Healthcare Staffing Solutions operates with a deep awareness of the Health Insurance Portability and Accountability Act (HIPAA) and its implications for the healthcare industry. While we are a staffing agency and not a covered entity under HIPAA in all circumstances, we are committed to upholding HIPAA-conscious data handling practices across all of our operations.
This means:
-
We do not collect, store, or transmit Protected Health Information (PHI) about patients unless directly required for a specific staffing or compliance function, and only with appropriate safeguards in place
-
All staff and contractors handling sensitive data are trained in HIPAA-conscious data management practices
-
We limit access to personal and professional data to only those team members who require it to fulfill their job responsibilities
-
We do not sell, rent, or share healthcare professional or facility data with third parties for commercial purposes
-
Any business associates or third-party service providers who access data on our behalf are required to maintain equivalent data protection standards
If you believe that we have inadvertently received or handled PHI in a manner inconsistent with applicable law, please contact us immediately at [Insert Contact Email].
5. Data Storage & Security
The security of your personal and professional information is a top priority at Priority Healthcare Staffing Solutions. We implement a range of technical and organizational security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Our data security practices include:
-
SSL Encryption (HTTPS) All data transmitted through our website is protected by SSL/TLS encryption
-
Secure server storage All personal data is stored on secure, access-controlled servers
-
Role-based access controls Only authorized team members can access sensitive applicant or facility data
-
Regular security audits Our systems are regularly reviewed to identify and address potential vulnerabilities
-
Firewall and intrusion detection systems Active monitoring to prevent unauthorized access
While we take every reasonable precaution to protect your information, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the unlikely event of a data breach that affects your personal information, we will notify affected individuals in accordance with applicable law.
Personal data is retained only for as long as it is necessary to fulfill the purposes outlined in this policy or as required by applicable legal and regulatory obligations. When data is no longer needed, it is securely deleted or anonymized.
6. Encrypted File Upload Policy
Priority Healthcare Staffing Solutions accepts sensitive document uploads from healthcare professionals through our secure Careers portal. These documents may include professional licenses, CPR/BLS certifications, immunization records, TB test results, background check documentation, and government-issued photo ID.
To protect the integrity and confidentiality of these documents, we have implemented the following measures:
-
All file uploads are transmitted using SSL/TLS encryption to prevent interception during transfer
-
Uploaded files are stored in encrypted, access-controlled storage environments
-
Access to uploaded documents is strictly limited to credentialing team members directly involved in the verification process
-
Documents are not shared with third parties except where required for credential verification or placement purposes, and only with your knowledge and consent
-
Uploaded files are retained only as long as necessary for the credentialing, placement, and compliance monitoring process
If you wish to request deletion of your uploaded documents at any time, please contact us using the details provided in Section 8 of this policy.
7. Third-Party Disclosure
Priority Healthcare Staffing Solutions does not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited and specific circumstances:
-
With Healthcare Facility Partners Candidate information (with your consent) may be shared with facility partners for the purpose of confirming a placement or fulfilling a staffing request
-
With Credential Verification Services Professional license and certification information may be shared with state licensing boards, the National Practitioner Data Bank, or approved third-party verification services for the purpose of confirming your credentials
-
With Background Check Providers Relevant personal information may be shared with our approved background check and drug screening partners as part of our mandatory credentialing process
-
With Technology & Service Providers We work with trusted third-party technology providers (including website hosting, email delivery, and CRM platforms) who may access data solely to provide services on our behalf. These providers are contractually bound to maintain data confidentiality
-
For Legal Compliance We may disclose your information if required to do so by law, court order, regulatory authority, or to protect the rights, safety, and interests of our company, clients, or the public
We require all third parties who handle data on our behalf to adhere to strict data protection standards consistent with this Privacy Policy.
8. Your Rights & How to Contact Us
Depending on your location and applicable law, you may have the following rights regarding your personal information:
-
Right to Access You may request a copy of the personal information we hold about you
-
Right to Correction You may request that we correct any inaccurate or incomplete information we hold about you
-
Right to Deletion You may request that we delete your personal information, subject to any legal or regulatory retention obligations
-
Right to Withdraw Consent Where we process your data based on your consent, you have the right to withdraw that consent at any time
-
Right to Data Portability You may request that we provide your personal data in a structured, commonly used format
-
Right to Object You may object to the processing of your personal data in certain circumstances
To exercise any of these rights or if you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us:
Priority Healthcare Staffing Solutions
📧 Email: info@domain.com
📞 Phone: +1 (213) 465 789
📍 Address: 2464 Royal Ln. Mesa, New Jersey, Maryland
We will respond to all privacy-related requests within 30 business days of receipt.
9. Policy Updates
Priority Healthcare Staffing Solutions reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or applicable regulations. When we make material changes to this policy, we will:
-
Update the Effective Date and Last Updated date at the top of this page
-
Post the revised policy prominently on our website
-
Notify registered users via email where required by law
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services following the posting of any changes constitutes your acceptance of those changes.
